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Guide to 401(k) Providers
Before you decide on a full-service company, or on a provider of investment-only or recordkeeping-only services, consult our interactive guide.
Michael O'Loughlin, CFO Magazine


Browse the Provider Directory


ProviderNorthern Trust Retirement Consulting
Atlanta
(678) 259-6000
Oppenheimer Funds
New York
(800) 734-5222
Pan-American Life Insurance
New Orleans
(877) 939-4550
Paychex
Rochester, NY
(800) 322-7292
PFPC
Wilmington, DE
(302) 791-2000

Type of service provided

Full service or investment onlyFull service or investment onlyFull serviceFull serviceFull service or recordkeeping only
FULL SERVICE

Years offering full-service 401(k) plans

23

8

21

9

23

Number of full-service plans

237

10,439

1,187

27,100

844

Number of full-service plans in each market

Fewer than 100 employees

0

NA

954

26,900

549

100-999 employees

20

NA

229

195

264

1,000-4,999 employees

26

NA

4

5

25

5,000 or more employees

38

NA

0

0

6

Offerings for full-service customers

Full-service customers using daily valuation

100%

100%

100%

100%

79%

Full-service customers using voice response unit

100%

100%

100%

100%

79%

Full-service customers using prototype plan document

1%

100%

95%

100%

85%

Full-service customers using testing services

95%

100%

100%

100%

100%

Full-service customers using regulatory filing services

100%

100%

100%

100%

100%

Full-service customers using recordkeeping services

100%

100%

100%

100%

100%

Full-service customers using education to comply with 404(c)

90%

100%

100%

100%

Provided by alliance partners

Can sponsors choose number and frequency of fund changes?

Yes

Yes

Yes

Yes

Yes

Preferred business arrangement for companies with

Fewer than 100 employees

NA

Recordkeeping Alliance

TPA Alliance

Internal

Recordkeeping Alliance

100-999 employees

Internal

Recordkeeping Alliance

Internal

Internal

Recordkeeping Alliance

1,000-4,999 employees

Internal

Recordkeeping Alliance

Internal

Internal

Recordkeeping Alliance

5,000 or more employees

Internal

Recordkeeping Alliance

Internal

NA

Recordkeeping Alliance

Assets in full-service plans

Internally managed

$7 billion

$12.9 billion

$214,580,205

0

0

Externally managed

$14 billion

0

$554,196,469

$2.3 billion

$8.2 billion

Total

$21 billion

$12.9 billion

$768,776,674

$2.3 billion

$8.2 billion

Number of participants in full-service plans

725,000

NA

96,403

344,760

212,000

Number of full-service plans

At year-end 2002

84

10,439

1,187

27,100

844

At year-end 2001

82

6,108

1,020

23,100

NA

At year-end 2000

81

3,794

871

22,600

NA

Converted in 2002

4

NA

207

1,102

76

Number of funds available to full-service plans

Internally managed

116

49

3

NA

0

Externally managed

Unlimited

Thousands

77

102

1,800

Self-directed brokerage available to full-service plans?

Yes

Yes

Yes

Yes

Yes

Participation/allocation/deferral information

Average asset-allocation rates

Stable value 20%, fixed income 20%, equity 40%, self-dir. <1%, co. stock 15%, other 5%

Stable value >1%, fixed income 30%, equity 61%, other 8%

Stable value 24%, fixed income 7%, equity 69%

Stable value 16.48%, fixed income 11.71%, equity 71.80%, self-dir. 0.01%

NA

Average participation rate

78%

NA

72.29%

75%

70%

Average deferral rate

8.4%

NA

NA (tracked by plan sponsors)

5%-6%

6.5%

Geographic coverage

All 50 states

All 50 states, DC, Puerto Rico

All 50 states, DC, Puerto Rico

All 50 states, DC

All 50 states, DC

Web site capabilities

Online statements

Yes

Yes

Yes

Yes

Yes

Account changes

Yes

Yes

Yes

Yes

Yes

Tools and calculators

Yes

Yes

Yes

Yes

Yes

Sponsor site

Yes

Yes

Yes

No

Yes

Services available to full-service plans

Custom plan design

Yes

Yes

Yes

No

Yes

1:1 enrollment

No

No

Yes

Yes

Yes, via alliance partners

Online enrollment

Yes

Yes

Yes

Yes

Yes

Automatic enrollment

Yes

Yes

Yes

No

Yes

Education software

Yes

No

Yes

Yes

Yes, via alliance partners

Education videos

Yes

No

Yes

Yes

Yes, via alliance partners

Seminars

Yes

Yes (investment only)

Yes

No

Yes, via alliance partners

In-person classes

Yes

No

Yes

No

Yes, via alliance partners

Newsletters

Yes

Yes

Yes

Yes

Yes, via alliance partners

INVESTMENT ONLY
ProviderNorthern Trust Retirement Consulting
Atlanta
(678) 259-6000
Oppenheimer Funds
New York
(800) 734-5222
Pan-American Life Insurance
New Orleans
(877) 939-4550
Paychex
Rochester, NY
(800) 322-7292
PFPC
Wilmington, DE
(302) 791-2000

Years offering investment-only services to 401(k) plans

20

8

Number of investment-only plans

805

10,439

Percentage of investment-only assets subadvised externally

0

2%

Target markets for investment-only services

Minimum asset size

$5 million

No minimum

Average plan asset size

$32.8 million

$625,000

Investment-only assets Internally managed

$28.2 billion

$12.9 billion

Externally managed

0

0

Total

$28.2 billion

$12.9 billion

Web site capabilities

Investment results

Yes

Yes

Market commentary

Yes

Yes

Services available to investment-only plans

Will provider comply with investment-policy statement?

Yes

Yes

Classes of securities managed for 401(k) plans

Equity (growth & value), fixed, cash

N shares

Investment styles offered

Equity (growth & value), fixed, cash

Value, growth, core

Primary investment style

Growth

Value, growth, core

Frequency of market commentary

Quarterly

Monthly

Frequency of investment-results discussions

As requested

On case-by-case basis

RECORDKEEPING ONLY
ProviderNorthern Trust Retirement Consulting
Atlanta
(678) 259-6000
Oppenheimer Funds
New York
(800) 734-5222
Pan-American Life Insurance
New Orleans
(877) 939-4550
Paychex
Rochester, NY
(800) 322-7292
PFPC
Wilmington, DE
(302) 791-2000

Years offering recordkeeping-only services to 401(k) plans

23

Number of recordkeeping-only plans

462

Number of recordkeeping-only plans in each market

Fewer than 100 employees

232

100-999 employees

202

1,000-4,999 employees

26

5,000 or more employees

2

Offerings for recordkeeping-only customers

Recordkeeping-only customers using daily valuation

100%

Recordkeeping-only customers using voice response unit

78%

Can sponsors choose number and frequency of fund changes?

Yes

Preferred market for recordkeeping-only services

Fewer than 100 employees

Yes

100-999 employees

Yes

1,000-4,999 employees

Yes

5,000 or more employees

Yes

Number of participants in recordkeeping-only plans

128,000

Number of recordkeeping-only plans

At year-end 2002

462

At year-end 2001

NA

At year-end 2000

NA

Converted in 2002

40

Externally managed

$2.2 billion

Participation/allocation/deferral information

Self-directed brokerage available to recordkeeping-only plans?

Yes

Average participation rate in recordkeeping-only plans

NA

Average deferral rate in recordkeeping-only plans

NA

Geographic coverage

All 50 states, DC

Web site capabilities

Online statements

Yes

Account changes

Yes

Tools and calculators

Yes

Sponsor site

Yes

Services available to recordkeeping-only plans

Custom plan design

Yes

1:1 enrollment

Yes, via alliance partners

Online enrollment

Yes

Automatic enrollment

Yes

Education software

Yes, via alliance partners

Education videos

Yes, via alliance partners

Seminars

Yes, via alliance partners

In-person classes

Yes, via alliance partners

Newsletters

Yes, via alliance partners



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